A Tree Fell on My Car in the Bay Area. What Do I Do?


Similarly to PG&E, SF311 advises residents who see a downed tree that has struck power lines, vehicles or buildings to call 911. Be sure to take detailed notes of the damage: Write down the street address, vehicle license plate number (if a car has been hit) and nearest cross street to where the fallen tree or limb is located. You can also fill out a tree maintenance request form online, depending on whether you notice a tree that appears to be in danger of falling or one that has fallen and caused surrounding damage. You can upload photos with the request and include a brief description of what occurred.

Other ways to report a fallen tree in the Bay Area

OAK311: In Oakland, you can report emergencies like downed trees or limbs, flooding, sewer overflows and street signal outages to OAK311 by dialing 311 or calling 510-615-5566. On the OAK311 home page, residents can also submit reports for all nonemergency issues.

SeeClickFix: This 311-based online reporting service works by city. In Alameda, Berkeley, Emeryville, South San Francisco and beyond, residents can visit the SeeClickFix home page, create an account and report and upload photos of downed trees or limbs, street signal outages, illegal dumping and other safety concerns.

Urban Forestry: Berkeley residents wanting to request the removal of a city tree can call 311 if it is within city limits, or dial 510-981-2489. You also can email a request with photos and necessary street information to trees@cityofberkeley.info.

If you live outside these areas, your city or county may have its own process for reporting a fallen tree. Google “report a fallen tree” plus the name of your city or county to find the website, email address or phone number that’s recommended as the fastest way to alert local authorities to the hazard.

A gigantic tree with dark bark has fallen to the ground with thick branches busted open to reveal tan wooden insides. A black Jeep has taken on large fallen branches and debris to the left of the disaster as wet soil and muddy puddles surround the area.
A massive blue spruce fell on power lines in Oakland during storms on Jan. 4, 2023, damaging the electrical panel at a nearby home and causing an outage. The city has received more than 324 tree-related service requests since New Year’s Eve due to torrential rains and wind. (Farida Jhabvala Romero/KQED)

3. Document everything for your insurance

Take photos and document everything. Snap photos from multiple angles of your vehicle or property, and write down the date and time(s) the damage happened. Be sure to do all of this before your car gets safely moved.





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